#1

“Chances are if you are reading this letter then you’re considering a partnership with Profiles. If you are in search of a true partner to staff your department, look no further than Profiles.

In my line of business, we often have urgent and immediate staffing needs throughout the year. Due to the frequency by which I am responsible for adding to my team, it’s important to me that I have a quality resource at my fingertips. Not only is Profiles extremely responsive, they are extremely interested in providing me excellent service with each and every interaction.

When I met with Profiles for the first time, I thought it was not only important for me to learn more about them, but to give them the opportunity to really learn about my business. This allowed them the opportunity to evaluate my department’s corporate culture and develop a first-hand understanding of the talent that would be a good fit for my needs.

They’ve continuously proven to be a resource that offers quality service and candidates. More times than not the candidates they present are technically sound and reliable. They often are a natural fit with the department as well as with the company culture. And if a candidate ends up not being a fit, then Profiles is quick to address things for me.

In addition to their broad source of talented candidates, Profiles has cornered the market on good customer service. Their account managers are in touch with me and my team, proactively assessing any need we may have. When we are working on filling a need, they are prompt, courteous, professional and knowledgeable.

Quality candidates, knowledgeable account managers, and great customer service are all vital characteristics of a good partnership. These characteristics are crucial to my business and why I choose to work with Profiles. If these are important to you as well, you’ll be extremely satisfied working with Profiles."

-Mary Ellen, Operations Manager

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#2

“Accept this letter as testimony to the fine job you and Profiles did in finding an Art Director for [our organization]. The candidates you provided were exceptionally qualified, indicating that you took the time to understand our unique hiring criteria. That we ultimately hired our Art Director from your recommendations is the ultimate testament to your effectiveness.

Many thanks and hope that we can work together again.”

-Gary, CEO

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#3

“This letter is long overdue but absolutely necessary.  If you would like to stop reading this now I can give you the cliff notes version in one short sentence.  [our account manager] is wonderful – and best in class in what she does. 

I first came to know [my account manager] about two years ago.  From the first conversation to our last, she has exceeded my expectations in terms of client service and has demonstrated what true partnership is all about. 

[Our organization] is unique to say the least and the thoroughness to which [our account manager] has gone to understand not only the business skills that we seek in candidates, but the soft skills as well.  She understands that cultural fit at [our organization] is extremely important and has consistently presented candidates who possess the right blend of hard skills and personality traits that mesh well with [our] business and culture. 

Her ability to sustain energy and interest, pay attention to all of the details both large and small is evident in every communication.  Lois is delightful and personable and understands the staffing needs and complexities of our business. 

Her enthusiasm for finding the right candidate is something I’ve rarely seen when dealing with search firms.” 

-Kara

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#4

“It is with a great deal of pleasure that I write this letter regarding Profiles and the superb service we have received from [our account manager]. When I contacted her about an opening we had, she met with me promptly to learn as much as she could about the agency and the position. Within a matter of days, we had several highly-qualified candidates to consider. We made a selection and brought that person on board. This employee hasn’t met expectations-she has exceeded them with flying colors. We couldn’t be happier. We give much credit to her for that success- she had keen insight into our needs as well as the right person to meet them.

On numerous other occasions, we have needed a temporary person to assist us in completing project work. Again, [our account manager] immediately grasped what we need and came up with solutions overnight. And again, the two people we have contracted with have delivered. As the saying goes, “[our account manager] gets it!”

We pride ourselves on excellent client service and expect no less from our vendor partners. Profiles and [our account manager] have more than lived up to that standard.”

-Roger, Chairman/CEO

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#5

“I wanted to let you know that our experience with you and Profiles was very beneficial to our organization. Not only did you provide us with a temporary accounting manager but our experience was so positive that we ended up hiring that individual on a full time basis.

Your attention to detail in meeting our needs was excellent and your professionalism and willingness to accommodate our unique situation is certainly a quality that puts you above the rest.

Thank you again for your service. We look forward to working with you again in the future.”

-Michele, Executive Vice President

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#6

“This past spring, I tapped Profiles to conduct searches for three positions within [our healthcare organization]. At that time, our hiring initiatives included the search for a database manager, a marketing copywriter and a web information architect. I felt that Profiles’ niche in Marketing and Communications would significantly increase the likelihood of finding the best talent. Profiles supplied a narrow candidate pool of qualified, senior-level talent for each position.

The process was focused and efficient. Each position was filled in record time. Since arrival, each hire has excelled at their respective positions.

Hiring top-level talent is critical to success- Profiles delivered.”

-Corbin, VP of Marketing

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#7

“I wanted to express my gratitude for all the individual assistance that you and Profiles have provided us recently in helping us meet our very demanding personnel needs. Your efforts have been a contributing factor to our continued success and growth. As such I wanted to write you this letter of recommendation and to let you know that if you ever need a reference to please feel free to use us.

Profiles has been a valuable resource for [our company]. Recently, we needed to find an Instructional Designer. Profiles was quickly and efficiently able to provide candidates that fit our job descriptions as well as [our] culture. Our Profiles representative was able to reduce the time and energy that it takes us to find qualified talent on our own. They truly took the time to learn our business and the types of candidates that are successful with our organization.

Profiles has delivered in moments when we needed a quick solution. One of the services [our company] provides to our clients is high-end designers and production artists. The talent we have worked with from Profiles have been highly-skilled and well-screened. As our business grows, we look to Profiles to fill our specialized marketing/design needs in both a freelance and full-time capacity.”

-Ed, President

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#8

“Profiles to the rescue again! Having had such a good experience the last time, when we needed help finding the right graphic designer/studio person to fill a vacancy, you were my first call. Again, I couldn’t be happier with the results.

[Our account manager] really went out of her way to find us the right person. After seeing just a few books together she really seemed to lock into just what we were looking for. Like last time, our creative requirements were very specific. And once again, you found the right fit.

I’m sure you get letters like this all the time, but thanks again for making this such a painless process.”

-Bill, Associate Creative Director

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#9

“I am writing to express my appreciation for the professional services provided by Profiles. My agency contacted Profiles for assisting with hiring an account manager. Profiles responded immediately by sending out two staff members to interview me in order to understand my hiring needs.

[This Profiles employee] worked diligently to present me with candidates that would meet my needs. All the candidates that I selected to meet with were professional and well qualified for the position. The most difficult part of the whole process was deciding whom to hire!

As a client service professional, I appreciate good client service, and feel that [our account manager] is one of the best I’ve had the opportunity to work with. She was professional, responsive, diligent, and pleasant. I really appreciate all her hard work.

I certainly would recommend Profiles to anyone looking to make a hire. I already am utilizing their services again.”

-Jennifer, VP/Advertising & Brand Development

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#10

“This letter is in reference to our success with Profiles as a recruiter for public relations talent.

We have used profiles several times in the past two years for public relations searches. Each time they have provided a series of outstanding and extremely qualified candidates for the position.

We have needed qualified candidates for a variety if positions, from junior account level planner to a senior account supervisor. Profiles listened to our specific needs, asked pertinent questions about the position and the necessary qualifications and sent us only highly-skilled candidates for our opening.

They have been tremendously responsive to each and every request, and have addressed our needs in a timely fashion. I highly recommend them as a creative services placement company.”

-Lisa, Vice President

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#11

“As part of the marketing department at [a financial institution], I outsource all of our creative services for the cross-market programs. In the past, I’ve used full sized agencies, but never felt like I had the control I wanted over the project once it was handed over. While they certainly listened to my suggestions, I still felt as though my input and ideas were often lost in the mix. Further, I realized that not every project commands agency-sized rates.

I heard about Profiles from someone in my company who was already using them. As soon as I had a need, I met with [two profiles employees]. They explained that their Talent’s overhead is significantly lower than that of an agency, which automatically meant I’d be dealing with a lower cost. Further, [they] ensured me that even though we would be paying less; the quality of work would match that of the agency and most likely exceed my expectations.

Based on our meeting with a Profiles Business Development Manager and the need we had, we choose to go with Profiles. The print designer we selected has since been nothing short of exceptional. Not only has he brought new creative ideas to the table, he has been exceedingly attentive and cooperative with our ever changing projects. He has never missed a deadline and has done everything in his power to help us keep ours. We communicate very regularly via e-mail and phone, which helps to keep the turnaround time to a bare minimum. I cannot emphasize how easy it’s been to work with him.

This was all very new to me, but I’m glad I considered it. You should too.”

-Jennifer, Marketing Analyst

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#12

“It would be remiss of me to neglect to extend my appreciation for your efforts on my behalf.  Your professionalism was welcomed and refreshing in an industry that is often plagued with "less-than-professional" individuals.

Thanks for all you do....!!”

-Lenore

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#13

“[Our company] has worked with Profiles for several years to find graphic designers and copywriters. We have always had great results. The customer service we receive is excellent-instant response on all our requests and great follow-up afterward.

Most recently, I turned to Profiles to help me find a copywriter after several fruitless months of trying on my own. Within days, Profiles recommended a temporary copywriter who began immediately and proved to be a top-notch performer. Then, with the current workload under control, I began to interview permanent candidates presented by Profiles. Within a month, I had hired a full-time copywriter who has done an excellent job.

Because I have extremely high expectations, it is very gratifying to me that Profiles is always able to fulfill them. I have complete confidence that Profiles can help me find whatever Creative talent I need.”

-Anne, Creative Services Manager

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