Account Management Supervisor

Location: Columbia, MD
Discipline: Marketing
Employment Type: Direct Hire
Job ID: 23804
Date Added: 03/07/2023

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A leading marketing agency headquartered near Columbia, MD is looking for a hybrid remote Account Management Supervisor for an immediate, full-time role. The agency is currently working on a hybrid remote schedule, working three days a week in the Columbia, MD office. 

The Account Management Supervisor will be a highly motivated, energetic individual and will be responsible for leading a $3M+ portfolio of clients by building relationships between the client and the agency while exhibiting core values of curiosity, warmth and perseverance. The Account Management Supervisor role includes successful management of direct reports and health of client businesses within their portfolio. This person contributes to the agency’s purpose of helping people make decisions that are in accordance with their values by providing strategic counsel on our client’s business challenges.

Senior Account Manager Responsibilities: 
  • Develop and maintain excellent relationships with client marketing leads (finding opportunities to establish a presence within Client organization cross-functionally) – maintaining contact, building trust and rapport.
  • Work with VP of Client Services to ensure each client is effectively resourced.
  • Work with VP of Client Services to develop ongoing client mapping process to deepen client trust.
  • Train direct reports on how to analyze research, mine for compelling insights and translate that information into inspiring briefs.
  • Provide strategic consultation on integrated marketing plans, coaching the account supervisor throughout the process to ensure the creative and tactics are in alignment with the target values and client’s objectives.
  • Hunt for opportunities for organic business growth and map plan to sell these opportunities into clients with VP of Client Service.
  • Actively sell the agency’s services.
  • Oversee development of creative briefs to ensure they are rooted in research and client and marketing knowledge while also concise and compelling.
  • Manage, mentor and develop direct reports on all aspects of marketing through performance management and consistent feedback, encouraging and rewarding efforts and accomplishments.

Senior Account Manager Requirements:
  • Bachelor’s degree or higher is required.
  • Minimum 10 years of professional experience that ideally includes marketing initiatives, to B2B or B2C audiences.
  • Experience with integrated marketing campaigns is preferred.
  • Agency experience or a client service facing role is preferred.
  • Food, beverage or hospitality industry experience is preferred.
  • Proven ability to lead a client relationship and provide strategic counsel.
  • Proven ability to drive organic growth and manage large, complex budgets.
  • Ability to effectively manage direct reports and cross-functional teams.
  • Solid presentation skills with a knack for compelling storytelling.
  • Take great pride in your work by being committed to delivering on all activities with excellence.
  • May require overnight travel up to 15-20%.
About Profiles

An award-winning creative and marketing workforce solutions provider. Profiles places the highest caliber candidates in Fortune 500 companies and leading brands, nationwide. Our specialized recruiters represent an elite group of skilled professionals for contract, contract-to-hire, and direct hire positions. Profiles is headquartered in Baltimore, MD with a remote staff of entrepreneurial individuals across the nation.

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