CRM Analytics Manager

Location: New York, NY
Category: Creative & Digital
Employment Type: Direct Hire
Job ID: 25020
Date Added: 09/01/2026

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.


 
(Word, PDF, RTF, TXT)
Applicants within the USA are encouraged to apply. Remote positions require a USA residency.
* Required field.

A leader in the media and entertainment industry is hiring a CRM Analytics Manager in New York, NY, for a full-time position. This role is onsite four days per week from 8:30 a.m. to 5:30 p.m., with one remote day.

Manager, CRM Analytics Perks:

  • Hybrid schedule with one remote day per week
  • Join a leading national media organization
  • Support CRM analytics across multiple established digital brands
  • Collaborate with executive, editorial, marketing, and data teams
  • Influence subscriber growth, engagement, and retention strategies

Manager, CRM Analytics Requirements:

  • Experience in CRM, lifecycle marketing, or data and marketing analytics
  • Advanced SQL skills, including writing and troubleshooting queries independently
  • Hands-on experience with Braze or a comparable CRM and lifecycle platform
  • Experience with attribution modeling, campaign measurement, segmentation, and cohort analysis
  • Advanced Excel and pivot-table skills; Tableau or Adobe Analytics experience is preferred

Manager, CRM Analytics Responsibilities:

  • Own daily push-alert and recurring executive CRM reporting
  • Write actionable summaries connecting campaign performance to content and messaging decisions
  • Build and maintain SQL queries supporting attribution, campaign analysis, and stakeholder requests
  • Audit CRM segments, reconcile reporting discrepancies, and resolve data-quality issues
  • Analyze engagement trends and personalization opportunities across email, push, in-app, and SMS

About Profiles:

An award-winning creative and marketing workforce solutions provider. For 25+ years, Profiles has combined deep industry expertise with forward-thinking innovation to help organizations build, scale, and transform their teams. Anyone can fill a role. What we do goes beyond this, supporting workforce strategies that drive competitive advantage in an AI-powered landscape. Offering contract, contract to hire, direct hire, embedded teams, and consulting services nationwide. Join our network. New job opportunities are listed daily – careerprofiles.com.

R123C