Earned by less than two percent of all staffing agencies in the U.S. and Canada.
BALTIMORE, MD – FEBRUARY 4, 2020 – Profiles, a leading creative and marketing staffing agency, announced today that they have won Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
Profiles received satisfaction scores of 9 or 10 out of 10 from 82.4% of their clients and 84.4.% of their placed job candidates. These scores are significantly higher than industry averages; 24% and 45% respectively.
“We are very honored to receive this recognition from both the professions we represent and our amazing corporate clients,” Profiles’ President and CEO, Joe Gambino said. “The entire team at Profiles is committed to following a culture of excellence to ensure talented creative professionals continue to create their best work for corporate brands.”
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
An award-winning Marketing and Creative Technology staffing agency, Profiles places the highest caliber candidates in Fortune 500 companies and successful organizations across the country. Our experienced recruiters focus on candidates drawn from the top 20% of job seekers nationwide. Profiles professionals are available for contract, contract-to-hire, and direct hire positions. Headquartered in Baltimore, MD, Profiles has regional offices in Philadelphia, Richmond and Washington D.C.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build an online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.
Christy DeAngelo, Digital Marketing Specialist
P 410 244 6400