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Digital Product Manager - 20072

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    Web Development
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Profiles is seeking experienced, energetic, and entrepreneurial Digital Product Managers to join the Customer Experience team of a Fortune 200 Financial Services Corporation. This position is a contract assignment and is located in Richmond, VA. The Digital Product Manager will partner with internal teams to create digital-first experiences that lay the foundation for customer interaction.

The Digital Product Manager will team up with world-class Product Managers, Business Analysts, Designers, and Engineers, collaborating on new product ideas from concept to launch and having direct impact to the business objectives.

If you have the drive for building amazing customer experiences which are customer backed, data and insights driven, and can impact the lives of millions of people while transforming the economics of the business, we want you!

Digital Product Manager Job Responsibilities:

  • Relentlessly push to understand customer needs and ensures customer is considered in prioritization and trade-off discussions.
  • Set product vision and lead roadmapping, goal setting, story writing, prioritizing, project execution, A/B testing, and product roll-out strategy.
  • Collaborate with internal partners. You will be exceptional at developing and nurturing relationships with internal stakeholders and partners. You apply strong communication skills to influence product decisions and inspire breakthrough results.
  • Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics.
  • Define learning agenda and key performance indicators (KPIs) to measure success/failure.
  • Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.
  • Leads a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP).
  • Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle.
  • Manage public releases and customer support materials, ensure compliance with platform requirements, and shepherd your apps through app store processes.
  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams.
  • Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps.

Digital Product Manager Requirements:

  • At least 3 years of experience using business strategy and analysis to create consumer-facing digital products, along with experience building and launching consumer applications on web and mobile platforms.
  • At least 1 year of experience as a Product Owner in an Agile development process.
  • Strong ability and experience applying design thinking and human-centered principles to product development.
  • Bachelor's Degree in Computer Science or Engineering or military experience.
  • MBA or Master's degree, nice to have.
  • Experience shipping multiple products across variety of platforms and channels
  • Experience managing iOS, Android or apps for other ecosystems
  • Industry or hobbyist experience with emerging and leading technologies across disciplines (IoT, Machine Learning, Voice interfaces, etc.).
  • Creative, outside-the-box thinking and problem-solving approach at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two dimensions and understanding of the third.

About Profiles

An award-winning Marketing and Creative Technology staffing agency, Profiles places the highest caliber candidates in Fortune 500 companies and successful organizations across the country. Our experienced recruiters focus on candidates drawn from the top 20% of job seekers nationwide. Profiles professionals are available for contract, contract-to-hire, and direct hire positions. Headquartered in Baltimore, MD, Profiles has regional offices in Philadelphia, Richmond and Washington D.C.

Have you considered a contract position? Profiles offers the following benefits: competitive salary; 401(k) plan; weekly paycheck and bonus pay; health, vision and dental insurance; online software and soft skill training.

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