BALTIMORE, MD – FEBRUARY 7, 2019 – Profiles, the leader in marketing and creative technology staffing, announced today that they have won ClearlyRated’s Best of Staffing Client Award and ClearlyRated’s Best of Staffing Talent Award for providing superior service to their clients and job seekers. Presented in partnership with CareerBuilder, ClearlyRated’s Best of Staffing Client and Talent winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and the permanent and temporary employees they’ve helped find jobs. On average, clients of winning agencies are 2.2 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. On the job seekers side, candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those placed by non-winning agencies.
Focused on helping to connect people with the right jobs to further their career, Profiles received satisfaction scores of 9 or 10 out of 10 from 32 percent of their clients and 43 percent of placed job candidates. Less than 2 percent of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence.
“Profiles’ approach to candidate and client satisfaction is a direct result of our company’s people-first mentality. Our ultimate goal is to create an environment in which the first experience for our candidates and clients is extremely positive and genuine. This then sets the precedence for what the entire experience of our partnership will be. Our internal staff truly believe in what we do and the purpose we serve, and it shows in our dedicated commitment to the lives we change daily. I couldn’t be prouder to work side by side with our team, our candidates and our clients,” shared Tammy Hink, Profiles Vice President.
“In today’s historically tight labor market, attracting high-caliber candidates is a mission-critical focus for staffing and recruiting firms,” said ClearlyRated’s CEO, Eric Gregg. “Best of Staffing Client and Talent winners have set themselves apart in this competitive talent market by demonstrating their commitment to job seeker satisfaction, investing in a survey and feedback program that brings transparency to the talent experience at their firm. I’m thrilled to showcase these service leaders alongside their validated talent ratings and testimonials on ClearlyRated.com!”
An award-winning Marketing and Creative Technology staffing agency, Profiles places the highest caliber candidates in Fortune 500 companies and successful organizations across the country. Our experienced recruiters focus on candidates drawn from the top 20 percent of job seekers nationwide. Profiles professionals are available for contract, contract-to-hire and direct hire positions. Headquartered in Baltimore, MD, Profiles has regional offices in Philadelphia, Richmond and Washington D.C.
ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association’s exclusive service quality partner. Learn more at ClearlyRated.com/solutions.
About Best of Staffing
ClearlyRated’s Best of Staffing Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.
Polly Brady, Marketing Director
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